Sunday, February 1, 2009

Investment Opportunity

Dear CMC Hospital:

I had the unfortunate pleasure of spending my Friday in one of your surgical family waiting rooms.  Might I recommend investing in a VIP/Concierge center modeled after airport frequent flyer lounges.  You could charge a hefty daily fee to enter the lounge, offer free snacks and beverages, better seating, more personal space, etc. 

I would gladly pay this fee.  Having a VIP waiting room might deter certain people such as:
  • the large family that smelled of stale smoke causing the entire room to smell of said smoke.
  • having to hear conversations like "when are they gonna asassinate him already?" or "the doctor said it was smoking related, but that just doesn't make any sense to me at all."
  • avoiding the loud woman who happily told everyone she gave advice to "if I can hear a conversation I consider myself a part of it."  
If built correctly, this new space could become an additional revenue stream.  Thank you in advance for your time.

All the best,

Emily S. Donovan

Dave had minor out patient surgery on Friday.  It was successful and he's healing really well.  It was a long, long day.  The best part was talking to him after coming off the anesthesia (he doesn't remember anything).  He smiled real big and reached right for my belly telling the nurse 'there's two in there!'

1 comment:

Amanda said...

What a sweetheart!!

UG-Hospital waiting rooms are the WORST.

Seriously, for the intensity of emotions people need to endure while there, the effort put into the room's maintenance and amibiance is universally abysmal.

Glad you made it through with your humor!